Privacy Policy

Privacy Policy

Last updated: January 2026

SINGO (PVT) LTD (“SINGO”, “we”, “us”, or “our”) operates the website https://www.singo.lk and the SINGO mobile application (together referred to as the “Platform”).

We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or mobile application.

1. Company Information

Company Name: SINGO (PVT) LTD

Registration Number: PV 00348313

Registered Address:

NO. 06, Koovil,

Keerimalai, Jaffna

Postcode 40000

Sri Lanka

Email: info@singo.lk

Website: https://www.singo.lk

2. Information We Collect

a) Personal Information

We may collect personal information when you:

• Contact us via forms or email
• Apply as a regional partner
• Apply for a job or service role
• Use our services through the website or mobile application

This may include:

• Full name
• Email address
• Phone number
• Address or region
• Business or company details
• Any message or description you voluntarily provide

b) Technical & Usage Information

When you access our Platform, we may automatically collect:

• IP address
• Device type and operating system
• Browser type and version
• Pages visited and time spent
• App usage data and interactions

This data is used only for analytics, security, and service improvement.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze website traffic and usage
• Improve user experience

You can manage or disable cookies through your browser settings or the cookie banner displayed on our website.

4. Analytics Services

We may use analytics tools such as Google Analytics to understand how users interact with our website.

These tools collect anonymized data such as:

• Pages visited
• Session duration
• General location (country/city level)

This information helps us improve our Platform and services.

Google may process this data on servers outside Sri Lanka in accordance with their privacy policies.

5. Use of Personal Data

We use personal data only for legitimate business purposes, including:

• Responding to inquiries and support requests
• Processing partnership and job applications
• Improving our website, app, and services
• Ensuring security and preventing misuse
• Complying with legal obligations

We do not sell, rent, or trade personal data to third parties.

6. Data Sharing and Third Parties

We may share limited data only with:

• Trusted service providers (hosting, email, analytics, or IT services)
• Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and confidentially.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

Our website uses SSL encryption (HTTPS) to secure data transmission.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to certain data processing activities

To exercise your rights, please contact us using the details below.

10. Third-Party Links

Our Platform may contain links to external websites or services.

SINGO (PVT) LTD is not responsible for the privacy practices or content of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

SINGO (PVT) LTD

Email: info@singo.lk

Website: https://www.singo.lk